Shipping Policy


SHIPPING FAQ


HOW MUCH DOES SHIPPING COST?

We offer free shipping on all USA orders over 50$ during (except HI & AK)!  

 

HOW LONG UNTIL MY ORDER SHIPS?

All orders placed before 4 pm EST ship out same day, Monday through Friday!

Orders placed after 4 pm ship the next possible day we can! 

 

HOW LONG DOES FREE SHIPPING TAKE?

Our free shipping option is delivered via USPS and is Priority Mail! It takes anywhere from 1-3 business days.

Orders are shipped from one of our fulfillment centers in FL.

WHAT IF MY ITEM BREAKS DURING SHIPPING?

In the unlikely event you receive a damaged or defective item, Royal Palm Resin will replace it at no cost. Simply notify our support team at info@royalpalmresin.com or through our Contact Us form and we'll sort it out within 72 hours of delivery with an order number and a few photos of the packaging and damaged item(s). We'll take care of the rest!

Don't throw anything away until you speak with a rep; we might need the package back! In the event you're asked to ship a package back, we can provide a prepaid return shipping label. Send us a message and we'll take care of you!